B.S.C.C. accepts various forms of payment to ensure convenience for our customers. We currently accept cash, debit cards, credit cards (including Visa, Mastercard, and American Express), as well as mobile payment options such as Apple Pay and Google Pay. Additionally, we offer financing through Afterpay for qualifying purchases. Please feel free to reach out if you have any further questions regarding payment options.

Introducing B.S.C.C. Cash – our exciting new in-store cashback reward program! For every $150 spent, you'll earn a $5 credit towards your next visit. For instance, if you make a $300 purchase, you'll receive a $10 credit to use on your next visit. To redeem your credit, simply provide your name, contact number, and email. B.S.C.C. Cash credits are redeemable on any purchase or repair service. Start earning rewards today!

Yes, exciting news! B.S.C.C. now offers convenient financing options for devices both in-store and online through Afterpay. With Afterpay, you can split your purchase into 4 interest-free installments, making it easier to manage your payments. Plus, there are no late fees when you pay on time. Please note that financing through Afterpay is subject to approval. We're thrilled to provide this flexible payment option to our valued customers.

Please note that we do not offer returns or refunds. However, we do provide a 90-day exchange period for devices (excluding accessories). To qualify for an exchange, devices must be in the same condition as when they were sold, without any liquid, vehicle, or intentional damage. Exchanges are subject to technician approval.

All devices undergo a thorough inspection and must meet our rigorous 16-point checklist to ensure they are in excellent condition and fully functional. In most cases, phones were either previously used as demo devices or were open-box units.

Yes, B.S.C.C. offers a 90-day warranty that covers all manufacturer's defects such as issues with the battery, screen, or charging. Please note that this warranty does not cover physical damage.

While physical damage is not covered under our standard warranty, we do offer iPhone Device Purchase Protection for models iPhone 8 through 13 Pro Max. This additional protection provides coverage against physical damage for added peace of mind. Please note that Samsung devices are not included in this coverage.

Yes, B.S.C.C. does offer iPhone Device Purchase Protection for iPhone models 8 through 13 Pro Max. Please note that Samsung/Android devices are not covered by this program. When you purchase a qualifying iPhone device in-store or online, you'll have the option to opt into the iPhone Device Purchase Protection program. You're entitled to two independent claims per device throughout its lifetime. For example, if you damage both the front and back of the device, it will be processed as two separate claims. If you only damage the front, it will count as one claim. All devices must be assessed in-store before claim approval, and any applicable deductibles must be paid at the time of the claim. Deductible costs vary based on the iPhone model (see chart below). Repairs will be processed within 48 hours of claim submission.

At B.S.C.C., we strive to ensure your satisfaction with the device you choose. While we do not offer refunds, we're happy to exchange your device if it's in the same condition as sold and within the 90-day period. If the 90 days have passed, you can sell your device to us at the current buyback value, and that credit can be applied towards the purchase of another device of your choice.

Yes, B.S.C.C. now offers convenient device pick-up and delivery services through our partnership with Need a Ride, LLC. For repairs: If you're unable to visit our store to drop off your device for repair, you can arrange for it to be picked up. Customers must pay the pick-up fee in advance (see chart below for costs). Can't make it to B.S.C.C. once your device is complete? You can also opt for delivery for an additional cost. For device purchases: Upon request, you'll receive a payment request via Cash App, Paypal or Venmo. Once payment is received, Need A Ride, LLC will deliver the device to your location. Please note that the customer purchasing the device must be present with ID to receive the device, and signing off on delivery is required. Local delivery is available within a 20-mile radius, with shipping options available for customers outside this range (call store for more information). Refer to the chart below for pick-up and delivery costs per trip. Want device repaired onsite? Opt into Emerg-A-Cell.

If you need your phone fixed urgently, we've got you covered with our EMERG-A-CELL service. Our expert technicians, with over a decade of experience serving Acadiana and surrounding areas, provide on-site repairs completed in our mobile repair vehicle in an hour or less. We use premium parts and prioritize convenience, ensuring you can get back to what matters most without delay. Please note that EMERG-A-CELL service is available at an additional cost of $30 during business hours and $50 before we open and during late hours. Click here to schedule a EMERG-A-CELL repair.

B.S.C.C. offers service plans through Verizon, AT&T, and Simple Mobile carriers, all without requiring a credit check. Click here for plan costs and benefits.

Unfortunately, devices that have been blocked for non-payment cannot be activated via a no-contract plan. However, if you own the device and it has been blocked for non-payment, we can offer cash or trade-in value at the current market price for non-payment. This provides you with an option to recoup some value from your device

At B.S.C.C., we prioritize quality and only use premium parts to ensure that all our repair parts meet industry standards for your device. For iPhone 12 or later screens, we offer two pricing options to suit your needs: Premium OLED display replacement: This option closely mirrors the original screen that comes with the device, providing the highest quality repair solution albeit at a higher cost. LCD display: For a more budget-friendly alternative, we also offer LCD display replacements. Should you prefer the original part for your device, we can source it for you, but please note that it will come at a significant cost. Rest assured, regardless of the option you choose, we aim to deliver the best repair experience possible.

If you've accidentally dropped your phone in water and it was initially working but has since stopped, we recommend bringing it in for assessment as soon as possible. Our expert technicians have experience repairing water-damaged devices and will do their best to restore functionality. Please note that the success of water damage repair depends on the extent of the damage, so it's essential to act quickly. Visit us today, and we'll assess your device and provide the best possible solution!

Yes, we do offer repair services for Motorola and Google Pixel devices! Our expert technicians are equipped to handle repairs for a wide range of smartphone brands, including Motorola and Google Pixel. Bring in your device, and we'll assess the issue and provide the necessary repairs to get it back up and running smoothly.

Yes, B.S.C.C. does repair cracked laptop screens! Our skilled technicians are experienced in repairing various types of laptop issues, including cracked screens. Additionally, we offer password reset services for laptops. Bring in your device, and we'll assess the damage and provide the necessary repairs or password reset to get it back up and running smoothly.

Yes, B.S.C.C. can fix the charging port of your phone! If your phone's charging port is not working properly but wireless charging is functional, our technicians can diagnose and repair the issue. Bring your device to us, and we'll assess the charging port at no charge and provide the necessary repairs to ensure it's working correctly again. If the charging port needs to be replaced, prices range from $49 to $199 depending on the model and complexity of the repair.

Yes, we offer a trade-in program where we process your old phone as credit towards the purchase of a new device. Alternatively, you can choose to receive the current cash value for your trade-in.

If you're looking to sell your phone today and need cash, our buyback process is typically completed within an hour. However, please note that devices must meet certain criteria to be eligible, including passing a thorough functionality checklist conducted by one of our technicians. Additionally, devices must be in excellent condition, fully paid-off, unlocked, and removed from your account. Once your device is approved, you'll receive your payout promptly. Valid ID required.

Yes, we can reset your phone. If you have the original email and password associated with your device and it has been recently backed up, we can restore your information. However, if not, the device will be reset to factory settings, resembling a brand-new phone. For phones, the cost starts at $29.99, and for iPads and tablets, the cost starts at $39.99.